a)       Top Accountabilities

Role Responsibilities:

• Partners with Process Excellence Leads/Global Process Owners to drive optimised, simple, detailed and secure end to end People Processes improving Employee Experience
• Functional and Process expertise collaborating with other Business Process Teams, functional & technical to support the end to end process development lifecycle
• Lead end to end project activities including requirement gathering, solution design, test development & implementation
• Lead and participate in workshops, interviews, focus groups and other techniques to optimally understand business problems and user needs within large sophisticated projects.
• Translate the business problem and user needs into a set of detailed requirements for the solution that align to standard process methodology.
• Lead senior collaborator relationships, ensuring alignment across business and technical collaborators.
• Analyse large amounts of sophisticated information and use it to produce solutions.
• Communicate effectively across senior technical and business collaborators, ensuring the understanding of requirements and acceptance criteria is aligned.
• Understand the business processes and activities that impact and that are impacted by the project whilst developing an understanding of how the project aligns with the wider strategy of the department.
• Assist the Product Owner to lead and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP).

b)       Qualifications and Experience Required

·       Experience of working in a large digital organisation, or shown understanding of large digital organisations operate in the context of this role.

·       6 to 12 years experience in Workday HCM including Reward

·       Previous experience of working across senior technical and business collaborators ensuring the understanding of requirements and acceptance criteria is aligned.

·       Facilitation skills with the ability to find common ground between the technical and non-technical.

·       Lean/6 Sigma experience:  Ability to solve problems, diagnose issues and develop appropriate solutions

·       Excellent collaborator engagement skills.

·       Experience of problem solving and working with others to deliver at pace.

·       Experience making decisions within agreed parameters.

·       Superb communication skills.

c)       Additional Requirement

·       Ideally 2+ years of experience working as part of a multinational HR Shared Services organisation with exposure to different global markets.

·       Ideally 2+ years of experience working within a change governance process or framework, being responsible for documentation or presenting technology/process changes.

·       Ideally familiar with the Service Now platform.