Job Title: D&T Business Analyst - GBO Market Complexity: D&T delivers products to all Diageo markets and functions. This role where appropriate will be part of multiple gbo working groups working in conjunction with the D&T market lead to ensure D&T delivers end to end across the spectrum of capabilities. This often includes a portfolio of complex geographic/ functional/ process/ system footprint. Top 3-5 Accountabilities: Business Analysis: · Capturing as Is business capability maturity and Process to at least L4 (i.e. “Deliver Order”) · Define, align & publish To Be business capability maturity to deliver Diageo strategic objectives – including target process flows · Anticipating & identifying future opportunities and providing external perspectives, provocation. · Support application rationalization roadmap · Support development of robust business case to facilitate effective and transparent strategic prioritization of D&T investment · Support identification of high-level impact of change from development/transformation of identified business capabilities Business engagement and value realisation: · Build credible relationships with stakeholders and SME’s within GBO function enabling to truly understand and work with specific value streams within D&T. Strategy and execution: · Work closely with GBO functions to gather requirements and translate them into actionable technology initiatives. · Collaborate with the solution teams in respective value streams to successfully deliver the technology roadmap as per commitments. Benefits Realisation and Adoption: · Monitor and measure the effectiveness of technology implementations and make recommendations for improvement. · Monitor adoption of solutions and define interventions where needed Service operations and employee experience: · Have an awareness of operational tech landscape; staying aware of service and maintenance activities and supporting as needed. · Identifies opportunities for continuous improvement and efficiencies in ways of working · Coordinate with various D&T operational teams for issue resolution Qualifications and Experience Required: - Fluency in English - Strong interpersonal and communication skills, customer focused attitude, able to act as a role model, mobilising others - Ability to work independently and meet deadlines, set priorities - Excellent analytical and problem-solving skills - Team work in a multinational financial environment - Active interest in different part of the business / processes - Open personality and courage to challenge - Excellent relationship building skills - Ability to manage multiple 3rd parties at the same time in effective critical problem management