Title: Business Process Analyst 

Contract Length: Short-Term (End of Year)

Location: London

Diageo seeks a Business Process Analyst with proven expertise in process mapping and modelling to support the digital transformation of its procurement function. This person will play a central role in the Integrated Ecosystem initiative and serve as the main contact for procurement process matters.

The role, led by the Global Procurement Transformation team, involves rolling out new processes globally to enable Procurement’s strategic priorities. Working within a complex organization covering Indirect, Marketing & Supply, the analyst must understand business processes, facilitate workshops with senior stakeholders, and propose ways to simplify and increase efficiency.
 

Overview

Reporting to the Global Process Owner, the Process Analyst must specialize in procurement processes, collaborating with cross-functional teams to analyze, document, and challenge current processes. The goal is to identify improvements that promote operational excellence, automation, and a better user experience. Strong analytical skills, attention to detail, and effective stakeholder collaboration are essential.

Key Responsibilities

• Process Analysis: Examine current business processes to identify inefficiencies and bottlenecks. Use process mapping, data analysis, and interviews to uncover opportunities for optimization.
• Requirements Gathering: Work with stakeholders to collect and document business needs related to process improvement. Identify key players, understand their priorities, and translate them into actionable recommendation
• Process Design: Propose and document new or modified processes that address identified issues and support organizational goals, using workflows and process maps to illustrate changes.
• Performance Measurement: Set KPIs and metrics to monitor the success of process changes, analyze data, and drive continuous improvement.
• Change Management Support: Support change management by providing relevant content and explanations for new processes and system functionalities.

Qualifications and Experience

• Demonstrated experience in process modelling, data analysis, and process improvement.
• Strong analytical and problem-solving skills with experience working on complex processes and datasets
• Proficiency in process modelling and business process management/mining tools.
• Experience mapping complex, cross-functional processes and identifying pain points.
• Excellent communication and stakeholder management skills at all levels.
  Familiarity with current and target operating models and their development and application on projects.
• Experience developing and implementing process improvement plans, including communicating changes.
• Ability to lead and facilitate workshops with senior stakeholders.
• Relevant process certifications (Six Sigma, Lean, or equivalent).

Attributes

• Detail-oriented, committed to accuracy and quality
• Capable of working both independently and as part of a team in a fast-paced environment
• Strong organizational skills with the ability to prioritize and meet deadlines
• Adaptability and readiness to learn new methods and technologies
• Passionate about continuous improvement and delivering organizational value

As a temporary contractor, you'll be employed by our Managed Service Provider, Magnit Global, who manage most of our temporary contract hiring, you will not be employed by Diageo