Manager – People Process Management | Global HR Operations / Employee Experience | Reports to Global Process Lead

Part of Global HR Operations within Diageo Business Services, supporting ~23,000 employees across 70+ countries and ~8,000 extended enterprise learners. Drives process excellence and employee experience across Workday and ServiceNow.

Acts as the link between business and technology, translating business needs into effective Workday solutions. Leads process and system improvements across the end-to-end employee lifecycle.

Key responsibilities: Partner with Global Process Owners to optimise end-to-end people processes; translate business requirements into Workday solutions; lead delivery across requirements, design, testing and implementation; drive improvements to enhance employee experience; collaborate across business, functional and technical teams; lead workshops to define needs; manage senior stakeholders; analyse data to support decisions; support prioritisation and MVP delivery; align with wider change initiatives; led refresh of Workday notifications, templates and alerts.

Requirements: 6–12 years Workday HCM experience (incl. Reward); experience in complex global organisations; strong stakeholder management, communication, facilitation and problem-solving skills; experience in requirements gathering and solution delivery; Lean/Six Sigma preferred.

Desirable: Experience in HR Shared Services, change governance frameworks and ServiceNow.